Brief

The existing website was outdated and lacked a professional appearance. The client needed a modern, user-friendly front end that matched the quality of their services. A critical aspect of the project was the client portal, which required improvements to make it easy for clients to change passwords, download documents in bulk, and access a library of information. The portal's stability was crucial, as any issues led to numerous client queries. Additionally, they needed a highly visible status update section for important notices.

Solution

We revamped the First Street website with a sleek, modern design that aligned with their professional image. The front end was completely overhauled to be visually appealing and intuitive. For the client portal, we implemented features allowing clients to set their own passwords and download multiple documents at once, significantly improving user experience. We ensured the portal was robust to prevent script failures and reduce client queries. A prominent status update message area was added to the homepage for urgent notices, along with a blog-style section for announcements and updates. This new user-friendly site effectively communicated important information and provided a seamless experience for clients.

https://www.firststreet.co.nz/